Shipping Info

Please note that due to the super fast processing time of your orders, we are unfortunately unable to make any amendments to orders after they have been placed. Please ensure that you have everything you need before checking out ❤️

General Information

All orders placed before 15:00 CET Mon-Fri aim to be dispatched the same day.

Netherlands
Standard UPS Shipping (2-3 working days): €6.99, free over €99
Express UPS Shipping (1-2 working days): €12.99

Denmark
Express UPS Shipping (1-2 working days): €12.99, free over €99

Germany, Austria
Standard UPS Shipping (2-3 working days): €8.99, free over €99
Express UPS Shipping (1-2 working days): €12.99

Ireland
Standard UPS Shipping (2-5 working days): €8.99, free over €99
Express UPS Shipping (1-3 working days): €12.99

Bulgaria, Czechia, Estonia, Finland, Italy, Luxembourg, Poland, Sweden
Standard UPS Shipping (3-4 working days): €8.99, free over €99
Express UPS Shipping (1-3 working days): €12.99

Cyprus, Greece, Hungary, Latvia, Lithuania, Malta, Romania, Slovakia
Express UPS Shipping (2-3 working days): €12.99, free over €199

Portugal (Mainland)
Standard UPS Shipping (2-5 working days): €9.99, free over €99
Express UPS Shipping (1-3 working days): €19.99

Portugal (Azores, Madeira)
Express UPS Shipping (2-5 working days): €19.99

Switzerland
Standard UPS Shipping (2-5 working days): CHF10.95, free over CHF90

We have separate stores set up for selected EU countries! Click on the links below to access the store for you:

Austria & Germany 🇦🇹 🇩🇪 

France 🇫🇷

Belgium 🇧🇪

Spain 🇪🇸

Portugal 🇵🇹

Ireland 🇮🇪

Croatia 🇭🇷

Slovenia 🇸🇮

Shipping to North America 

If you're located in the USA or Canada, we have a site just for you! Click on the link below for localised pricing and shipping options.

USA 🇺🇸

Canada 🇨🇦

Shipping to UK and the Rest of the World 🌏  

If your country isn't listed above, that means that you can shop from our Flagship London Lash Website! Head over there now for all of your lashing needs!

Important Shipping Information:

• If the recipient refuses the delivery, the refund for the order will be processed after the parcel will return to the sender. Delivery fees are not refundable in this case.
  
• VAT registered companies who are eligible to reclaim their VAT should do so from the government in their country.
• We might not be able to cancel or amend orders after they have been placed. If you require assistance please speak with us by contacting customer service.

* Please note that due to our extremely fast processing time, we are unfortunately unable to make changes to orders after they have been placed. Please make sure you have everything you need before completing the checkout process. ❤️

Shipping to Germany 🇩🇪
Standard shipping €8.99 (UPS 2-3 business days)
Express shipping €12.99 (UPS 1-2 business days)
Free standard shipping from €99


Shipping to Austria  🇦🇹
Standard delivery - Shipping with UPS (2-3 business days): €8.99
Express - Shipping with UPS (1-2 business days): €12.99 Free standard shipping from €99

Shipping to other countries 

France 🇫🇷 : Please visit  https://londonlash.fr  

Belgium 🇧🇪 : Please visit  https://londonlash.be

Other EU countries 🇪🇺:  Please visit  https://londonlash.eu

Rest of the world 🌍:  Please visit  https://londonlashpro.com 

 - If the recipient refuses delivery, the refund for the order will be processed after the package is returned to the sender. Shipping costs will not be refunded in this case.

- VAT-registered businesses that are entitled to reclaim their VAT can do so from the tax office.

* Most orders placed before 4 PM (CET) Monday to Friday will be dispatched the same day. This depends on the warehouse/logistics team's capacity. 

Please note that due to the extremely fast processing time, we are unfortunately unable to make any changes to orders once they have been placed. Please make sure you have everything you need before completing your order. ❤️

General Information 🇨🇭
Orders to Switzerland are shipped from our central warehouse in the United Kingdom. All orders placed with the express option before 2 p.m. BST/GMT are dispatched on the same day. Orders placed with the standard option are dispatched Monday through Friday within 1 to 2 days.

Shipping and Delivery Costs

• Standard (3–8 working days): CHF 10.95

• Express (2–3 working days): CHF 17.95

For orders over CHF 90+, standard shipping is free, and for orders over CHF 170+, express shipping is free!

Duties & Taxes
Since orders are shipped from our UK warehouse, duties and taxes will apply. All applicable import duties and taxes are calculated at checkout and must be paid in advance, so your order can be delivered to you without any additional charges.

These duties and taxes are beyond our control as they are determined by the customs authority of the destination country and depend on a number of factors such as:

• Country/region of origin of the ordered product

• Local VAT rates

• Local import taxes

PLEASE NOTE:

• All orders placed on UK public holidays will be shipped on the following business day. Please keep an eye on this shipping information page for any updates/notices regarding shipping.

• We are unable to ship to P.O. boxes or military addresses (e.g., Bundeswehr).

• Duties and taxes are charged by the customs authority of the destination country, and the recipient is responsible for paying them.

• If the recipient refuses delivery, a refund will be processed once the package has been returned to the sender. Shipping costs will not be refunded in this case.